Fees

TBBCT is a not for profit organisation.  Trips provided through the Commonwealth Home Support Program (CHSP) and Community Transport Program (CTP) are highly subsided.  However the funding we receive through these programs  does not cover all our costs, so we ask for a fee contribution from our clients towards the cost of their travel.  We do aim to keep our fees affordable and carers can travel with their loved one free of charge on all of our services.   If you are unable to pay due to financial hardship, you can speak with the service administrator about paying a reduced amount.   It is our policy not to refuse service if a client cannot make a payment.

Costs

Fees for individual transport vary depending on the distance traveled.  The following amounts are indicative of trip costs.  The actual amount may vary slightly, depending on exactly where you are travelling to and from.
Tweed Shire Fees for CHSP and CTP clients
Byron Shire Fees for CHSP and CTP clients
Ballina Shire Fees for CHSP and CTP clients

The shopping bus costs between $7 and $10, depending on where you live and where you are travelling to.  Social buses cost between $15 and $17 for the bus trip and you will also need to pay for your own lunch and other expenses.  Venues are chosen with affordability in mind.

The cost for NDIS participants’ individual transport is $1.50 per kilometre, with a minimum of $10 for a one way trip, or $20 return.

Payments

Payments can be made by cash, cheque payable to Tweed Byron and Ballina Community Transport or direct deposit, which can be organised through our accounts department.   Payments are made to the driver on the day of travel in an envelope provided.

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